DescriptionList and explain Gagnes nine events of instruction by applying them to a customer service training lesson for GenY & GenZ Sales Associates at a retail clothing chain. In addition, include an introduction and conclusion with analysis. Support your answers with concepts from the textbook and external sources. Don’t forget to cite your sources using APA style. “- Excellent Detailed description and summary of 9 events, which includes an Introduction, Analysis and Conclusion with no errors. Report includes a well proven benefit analysis.-Excellent Research is well-cited from external and textbook sources. Clear, professionally written recommendations are included-Excellent All sentences are well constructed and have varied structure and length. No errors in grammar, mechanics, and/or spelling. APA references are included.
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