Implementing changes in the appointment system in a GP surgery in the Croyden area.

Description(Title) you are Required to design an academic poster on s specific existing national health service issue, the one page poster is required to have the following: 1. Introduction- Should have the problems existing in the surgery of which you as the manager is trying to improve.such as unnecessary lastminute cancellation of appoinment. 2. Evidence of research to justify or support the design, Here you find research statistics to back whatever you say, 3 what is your proposed plan for improving the service delivery, Here you state you proposed plan for improvement, how you are going to improve the service. 4. A plan for stakeholders involvement, stakeholders are those people with vested interest in the surgery including staff and patients. 5.Brief evidence showing that the new strategy is working to improve the service delivery of the surgery. 6. References