Operations Management

DescriptionThe paper has to parts to it Bed turnaround at Lynfield mount is of critical importance as bed availability might be the difference between life and death for patients. The time from when a patient is discharged to the time when a new patient is assigned to the bed is referred to as the bed assignment turnaround time. If the bed turnaround time is excessive, it can cause problems with patient flow and delayed medical procedures throughout the hospital. This can cause long waiting times for physicians and patients thus creating customer dissatisfaction. The admissions RN has asked a patient care associate to gather data on patient turnaround times and the reasons why there is excessive variability in turnaround times. The following were reasons given for delays in the turnaround times:Shortage of clean bedding- 9 incidentsCleaning staff unavailability- 3 incidentsRegistered Nurse unavailability- 36 incidentsPatient associates (family)- 2 incidentsLack of wheelchairs for leaving patient- 8 incidentsLack of communication- 15 incidentsDay of the week- 10 incidentsTime of the day- 7 incidentsPatient not ready to leave hospital- 13 incidentsPatient unwillingness to be discharged- 4 incidentsLost patient property- 7 incidentsBelow is a table showing 25 sample times gathered by the patient care associate. DayTime 1Time 2Time 3112713516721401551223112128974223135154518115516061031581457146135167810412211591361581371014516310611841461251216915220813216124163141901781031514820514416157151126171421029518166178159191772112042098911582113316015222212131138231801651342488126108